What do I do if there is a hold on my account? Follow Account Hold or Tuition RefundIf you have problems with your account, you will need to visit the Admissions and Records office directly. More information about refunds and fees is available here. Related articles It's after the first day, I can't enroll in classes. What is dismissal? How can I speak with a Counselor? How do I Apply / Register? What happens if I don't report all previous institutions that I have attended?